Frequently Asked Questions

Please read our FAQ before sending us a message.

To get free shipping your order value must be £40 or more, for orders less than £40 our flat rate shipping charge is £15.

We take all major credit and debit cards as form of payments (except American Express).

Bank Transfers are also acceptable.

If your order is received before 2pm Monday to Friday, your order will be processed the same day except for bank hoilday’s and weekends.

All data on our site is secure we do not hold any of your card information on our system.

Once you have placed your order you will receive an email acceptance of your order.

So long as there is no payment issues & as long as your order is received by 2pm your order will be packed and shipped on the same day confirmation will be sent via email or text of your order being dispatched with relevant tracking details. This excludes weekends, Festive & Bank Holidays

All online and collection orders all receive invoices as standard. 

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